Privacy Policy
Introduction
This Privacy Policy aims to inform visitors to the Journey Collection website about how their personal data is collected, used, and protected, in accordance with the Swiss Federal Act on Data Protection (FADP).
Journey Collection places great importance on respecting privacy and ensuring the responsible handling of personal data.
Data Controller
The data controller responsible for the processing of personal data is:
Journey Collection
Switzerland
Email: hi@journey-collection.com
Personal Data Collected
Journey Collection collects only the personal data strictly necessary for the purposes of its activity.
The data that may be collected includes:
- email address,
- telephone number,
- content of messages sent via the contact form, by email, or through messaging applications such as WhatsApp.
No customer accounts are created on the website, and no sensitive personal data is intentionally collected.
Purpose of Data Processing
Personal data collected by Journey Collection is used exclusively to:
- respond to contact requests,
- communicate with clients in connection with information requests or purchase inquiries,
- ensure proper follow-up of commercial exchanges.
Personal data is never used for automated marketing campaigns, mass solicitation, or sold to third parties.
Use of WhatsApp
Journey Collection may communicate with clients via WhatsApp, at the client’s request.
The use of WhatsApp involves data processing by Meta Platforms Inc., which is subject to its own terms and privacy policies. Journey Collection has no control over the data processing carried out by this third-party service.
Cookies and Navigation Data
The Journey Collection website may use cookies strictly necessary for the proper functioning of the website, as well as cookies for audience measurement purposes.
Cookies help improve the user experience and allow the collection of anonymous traffic statistics. Visitors may accept or refuse cookies via the cookie banner displayed during their first visit to the website.
Data Retention Period
Personal data is retained only for as long as necessary to process requests and manage the commercial relationship.
Data may be retained for a longer period where required by law or in order to comply with legal or accounting obligations.
Disclosure of Data to Third Parties
Personal data is neither sold, rented, nor disclosed to third parties, except where required by law or upon request by competent authorities.
Data Security
Journey Collection implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or disclosure.